My Mortgage Trainer Mortgage Education
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No-Show Policy for Live Events

If a registrant is unable to attend a live event and does not cancel or reschedule, under the Cancellation or Reschedule Policy, the registrant (now deemed a “No-Show”) remains responsible for the full registration fee.

A "No-Show" will not lose the tuition paid he/she provides a substitute at the same event and the substitute does the following:


  1. Checks in with the registration table prior to the event.
  2. Indicates for whom he/she is substituting.
  3. "No-Shows" may not apply any charges from the event no-show for a future event and the charges paid are non-refundable.


Refund Policy

A student may cancel enrollment only by providing written notice to My Mortgage Trainer, Inc.

My Mortgage Trainer
5875 N. Castle Creek Parkway
Suite 310
Indianapolis, IN 46250

If we receive your written notice:

  • Within two business days of the date of purchase, all monies paid shall be refunded;
    unless the course has commenced.
  • After two business days of the date of purchase and prior to the commencement of classes,
    there shall be no refund
©2019 My Mortgage Trainer, Inc . 5875 N Castle Creek Parkway, Suite 310, Indianapolis, IN 46250 . phone 317-566-0425 . fax 866-399-4029. NMLS Approved Course Provider #1400080